Liesl Chang“We’ve Never Done It That Way”At one point or another, every founder bristles at hearing, “But we’ve never done it that way.” And it’s all-too-common at B2B startups…Feb 10, 2020Feb 10, 2020
Liesl ChangWhat Online Retailers Get Wrong About ReturnsThis year, January 2 was called “National Returns Day”. Sort of like the hangover day to Black Friday. Returns will increase by 26%…Jan 6, 2020Jan 6, 2020